Shipping

BambooHomeStore.com packages usually ship via The United States Postal Service (USPS). The majority of the shipments made are Priority Flat Rate Packages or Priority Mail International Flat Rate.
In addition to USPS Security Measures all BambooHomeStore.com packages are insured by USPS.

When will I get my order?

Orders can take up to 3 business days to be processed and shipped out. The average number of days to delivery varies based upon origin and destination. EXAMPLES: An order placed on Friday at 2:30pm will ship on or before Wednesday. Orders placed on Saturday or Sunday will ship on or before Wednesday. Please consider Holidays – USPS will not deliver on a holiday and we can not ship on a holiday – your order will ship on the following business day.

How long will it take for my order to arrive after it ships?

The time it takes USPS to get your order from our store in California to you depends on where you live. Click here to see the USPS shipping map – it shows approximate ground shipping times.

Returns

BambooHomeStore.com offers 10 day return privileges. Item(s) must be in original condition with original tags, no cuts or stains, unwashed, and unworn to qualify for return. Items meeting these requirements may be exchanged or returned for refunded method of payment. This must be done within 10 days of receiving the merchandise.

Please note: The customer is responsible for return shipping and shipping of the new item for any exchanges; original shipping charges will not be refunded. Item(s) must be post-marked 3 business days from notifying Bamboo Home Store of the wish to return or exchange the item(s). Item(s) returned without notifying us may be refused or a restocking fee may be charged.